1. Introduction

At Hill Crest Valley Bank, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email, phone number, date of birth, Social Security number, and other identifying details.
• Account Information: Transaction history, account balances, and other financial data.
• Usage Data: Information about your interactions with our services, including IP addresses, browser types, and device identifiers.

3. How We Use Your Information

Your information is used to provide and enhance our services, including:

• Processing transactions and managing your account.
• Communicating with you regarding your account or services.
• Improving our website, mobile app, and other offerings.
• Complying with legal obligations and preventing fraud.

4. Sharing of Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist in the operation of our services.
• Legal Obligations: We may share your information to comply with applicable laws, regulations, or legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

5. Data Security

We implement a variety of security measures to ensure the protection of your personal and financial information. These include encryption, firewalls, and secure server connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

Our website and mobile app may use cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our services.

7. Your Rights

You have the right to access, correct, or delete your personal information held by the bank. To exercise these rights, please contact our customer service team. We will respond to your request in a timely manner.

8. Retention of Information

We retain your personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your jurisdiction, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to such locations.

10. Amendments to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy periodically.